Contact Non GamStop Casinos
This page is run by a small editorial team dedicated to researching and reviewing online casinos that sit outside the GamStop self-exclusion scheme. We write for adults aged 18 and over who want straightforward, accurate information — and we take the quality of that information seriously. If something on this site has caught your attention, good or bad, we want to hear from you.
What We Can Help With
Our team handles queries that relate directly to the content published here. That includes:
- Factual corrections — if you spot an error in a review, a bonus figure that looks out of date, or a detail about licensing that seems wrong, please flag it and we will investigate promptly.
- Feedback on the quality or fairness of our coverage, including suggestions for casinos we have not yet reviewed.
- General questions about how we research, select, and assess the sites featured on this guide.
- Press or partnership enquiries directed at the editorial team.
We are a content and research team, not a casino operator. We have no access to any player account, no ability to process or reverse transactions, and no influence over casino decisions on deposits, withdrawals, bonuses, or account verification. For any of those matters, please contact the casino's own support team directly — they are the only people who can act on your account.
How to Reach Us
The best way to get in touch is by email. Write to us at info@newmoon.uk.com and a member of the team will read your message personally. We aim to reply within two to three working days, though straightforward queries are often answered sooner.
To help us respond as usefully as possible, please include the following in your message:
- The specific page or review your query relates to — a URL or a clear description works fine.
- A brief summary of the issue or question, with any relevant details.
- If you are flagging a factual error, the source or evidence you are drawing on, where possible.
The clearer your message, the faster we can give you a meaningful answer. Vague or incomplete queries may take longer to resolve while we ask follow-up questions.
Privacy
Any personal information you share with us when making contact is handled in line with our Privacy Policy. We do not pass your details to third parties for marketing purposes.
A Note on Responsible Gambling
If you or someone you know is struggling with gambling, please reach out to GamCare or BeGambleAware — both offer free, confidential support and are not connected to any casino or commercial interest. This site is intended for readers aged 18 and over only.